Some FAQsWhy do I see ads?~Hotspot Shield is a free, ad-supported product. In order to provide users with a free service, we show advertisement from our partners. Once you disconnect from Hotspot Shield, you will no longer see advertisement from our partners.
Does Hotspot Shield have bandwidth limit?~No. You can use Hotspot Shield as much as you would like.
What is Anchorfree HSS adapter Network card(Tap-HSS Adapter)?~It is a virtual -- as opposed to hardware, NIC (Network Interface Controller) which is installed along with Hotspot Shield. It is used to facilitate access to Anchorfree's VPN (Virtual Private Network). Hotspot Shield can be used to circumvent the geographical restrictions applied to some websites, such as
http://www.hulu.comSource(s):
http://www.hotspotshield.comhttp://en.wikipedia.org/wiki/Network_interface_cardhttp://en.wikipedia.org/wiki/VpnCan my mobile device use Hotspot Shield?~We currently only support iphone. Please click
here to learn more about using Hotspot Shiled on your iPhone.
Bakit po mabagal ang HSS (or ibang vpn)?~mga possible reason kung bakit minsan mabagal ang VPN dito sa pinas.
1. ang ISP(globe/smart) po naten e sadyang hindi makapagbigay ng stable na connection minsan mabagal minsan mabilis at yan ang nakakainis sa kanila buti na lang free user lang tayo
2. dumepende po ang mga VPN sa bilis ng ISP naten. kung mabagal internet connection mo natural mabagal din ang VPN mo.
3. Area or location .... meron mga area talaga na mabilis sa kanila ang Globe or Smart at meron naman mga area na mabagal talga sa kanila ang Globe or Smart.
4. consider nadin naten na malaking bagay din ang signal lalo na sa mga USB modem like Globe tattoo kit or SmartBro Kit dahil isa pa dyan e wireless lang ang mga kit naten, kung mas malakas ang signal mo natural mas maganda ang connection mo pero syempre depende padin yan sa location mo at ISP na gamet mo. ganun din syempre sa signal kung pangit naman ang signal mo natural e di pangit din
bakit may ganto pong lumalabas "Cannot resolve...the requested name is valid but does not have an ip address"?~posiible reason sa nagkakaerror ng cannot resolve e dahil sa isp yan.
- pwedeng di mo na-konek ang modem (solution bunutin ang modem tapos ipasok mo ulit para maka sigurado)
- your client ip address is having too much request timeout (means reconnect your dashboard lang)
- wrong apn used (check mo mabuti sa dashboard kung tama nga ba)
- signal dropping (mas maganda kung malakas ang signal)
- other vpn running (check mo baka hindi mo pa nadisconnect or na close ang ibang vpn tapos kumokonek kana agad sa bagong vpn)
- need to flush dns in cache or restart your pc para fresh connection (minsan effective din ito)
"tapinstall.exe is not recognize as an internal or external command,operable program or batch file"~How to fix “not recognized as an internal or external command” in Windows
http://helpdeskgeek.com/how-to/fix-n...ernal-command/ERROR: netsh command failed: returned error code 1
NETSH: C:\WINDOWS\system32\netsh.exe interface ip set address...~Solution 1
Reinstall "addtap_hss_adapter"
TAP-HSS Adapter.rar extract it, run
removetap_hss_adapter to remove TAP-HSS Adapter from your system then run
addtap_hss_adapter to install TAP-HSS Adapter again. This should fix NETSH error. If not try the solution 2 below.
~Solution 2, gio here:
http://symbianize.com Update 8/6/2011 Working na ulit sa Smart, salamat sa mga nag contribute lalong lalo na kay Sir Kimrashid
;!version 2.06
client
dev tun
route-method exe
route-delay 2
redirect-gateway
pull
persist-key
;persist-tun
mssfix 1400
float
;ns-cert-type server
verb 1
mute 500
auth-user-pass
reneg-sec 0
;remap-usr1 SIGTERM
inactive 1200 50000
remote hss.anchorfree.net 443 tcp
hand-window 120
persist-local-ip
persist-remote-ip
auth-retry nointeract
http-proxy-retry 99 retry on connection failures
http-proxy 10.102.61.46 8080
redirect-gateway def1 bypass-dhcp
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(NO ACCOUNT NEEDED, NO REGISTRATION NEEDED, NO PM-PM(private message), NO FORCE OF WEARING SIGGY, NO NEED TO JOIN ANY FORUM/GROUP SITE, GAWIN MO KUNG ANONG GUSTO MONG GAWIN BAHALA KNA MALAKI KANA AT HIGIT SA LAHAT WALA PONG BAYAD!!
... basta sundin nyo ung steps tapos download nyo lang ung file na kailangan tapos connect nyo lang 1-Click nayan, WORKING FOR GLOBE AND SMART buddy 100% FOR SUN(pinagaaralan pa) 
sa kanya dahil pumayag sya na ishare dito. 
*using 
download nyo lang toh pagkatapos madownload disconnect nyo muna si dashboard, extract ung file tapos punta ka sa folder "HotSpot_Shield_Adapter" tapos run mo lang ung "addtap.bat" antayin hanggang matapos. (credit kay 
tapos run nyo na si "Hotspot Shield(.exe)"pag 1st time nyo gumamit ng openvpn portable may lalabas na ganito " Install required virtual blah blah?"(TAP-Win32 adapter naman ito ng openvpn) INSTALL NYO LANG pero pag hindi nyo 1st time alam nyo na gagawin nyo 
tapos connect nyo na ulit si dashboard tapos CONNECT nyo na din si Hotspot hintayin hanggang successfully connected, enjoy Borwsing na!
